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Privacy policy

Last updated: 11 November 2026

This policy explains how we collect and use personal information through this website, The Lattenburys (the "site"). It covers the contact form, emails you send us and the use of the site itself.

Who we are

The site is run by Moats Way Limited, a company registered in England and Wales (company number 15747932), whose registered office is at 4 Birchley Estate, Birchfield Lane, Oldbury, West Midlands, B69 1DT. Moats Way Limited is promoting The Lattenburys and is the data controller for personal information collected through the site. In this policy "we", "us" and "our" mean Moats Way Limited.

If you have any questions about this policy or how we use your information, email info@thelattenburys.co.uk.

What we collect

When you use the contact form we collect:

  • your name and email address
  • your phone number, if you choose to give it
  • your message
  • how you heard about the project, if you choose to tell us

If you email us directly we receive your email address and whatever you include in your message.

When you visit the site our hosting provider automatically records technical information, such as your IP address, browser type and the pages you visit. This is used to keep the site running securely and is not used to identify you.

If you accept analytics cookies we also collect information about how you use the site. Our cookie policy explains this in more detail.

Please do not send us sensitive information, such as details about your health, through the contact form.

How we use your information

We use the information you give us to:

  • reply to your enquiry or comments
  • send you information about The Lattenburys that you have asked for
  • record expressions of interest in the proposed development
  • understand local views on the proposals as they progress through the planning process
  • keep the site secure and working properly

We will not sell your information, and we will not use it to send you marketing about anything other than The Lattenburys.

Our legal basis

Under UK data protection law we must have a legal basis for using your information:

  • Legitimate interests: we use the information you send us to respond to you and to understand local views on the proposals. We have considered your interests and believe this use is fair and what you would expect when you contact us.
  • Consent: analytics cookies are only set if you accept them. You can withdraw your consent at any time by clearing the cookies for this site.

Who we share it with

We share your information only with people who help us run the project and the site, and only as far as they need it:

  • the consultants who manage communications and community engagement for The Lattenburys on our behalf
  • our professional advisers, where needed to respond to your enquiry
  • the companies that provide our website hosting, database and email services, which process information only on our instructions

Some of these service providers store or process information outside the UK, including in the United States. Where that happens we make sure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or the UK Extension to the EU-US Data Privacy Framework.

We may also share information if the law requires it, for example with a court or regulator.

We will not pass your details to Huntingdonshire District Council or anyone else without telling you first. If you want your views to be considered as part of the formal planning process, you should also respond directly to the Council.

How long we keep it

We keep contact form enquiries and emails for as long as we need them to deal with your enquiry and to follow the project through the planning process, and for no longer than two years after our last contact with you. After that we delete them, unless we need to keep them longer for legal reasons.

Your rights

You have the right to:

  • ask for a copy of the information we hold about you
  • ask us to correct information that is wrong
  • ask us to delete your information
  • object to us using your information, or ask us to restrict how we use it
  • withdraw your consent, where we rely on it

To use any of these rights, email info@thelattenburys.co.uk. We will reply within one month. There is normally no charge.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection. You can contact the ICO at ico.org.uk or on 0303 123 1113.

Security

We take reasonable steps to protect your information. The site uses an encrypted connection (HTTPS), and access to enquiries is limited to the people who need it.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.